RG Check Accreditation Process
The RG Check Accreditation Process is a structured evaluation system designed to help gambling venues and iGaming operators meet high standards of responsible gambling practices.
Achieving venue accreditation
Venue accreditation focuses on land-based gambling environments such as casinos, betting shops, and gaming venues. The process evaluates how well a venue protects players, trains staff, and promotes safer gambling practices.
Operators typically begin by reviewing their current policies and procedures against RG Check standards developed by the Responsible Gambling Council. After that, an assessment is carried out, which may include staff interviews, policy reviews, and on-site observations.
Once the evaluation is completed, venues receive feedback and a rating that reflects their level of compliance and commitment to responsible gambling. Accreditation is not a one-time achievement—it requires ongoing improvement and regular reassessment to maintain standards.
Accreditation scoring for venues
Venue scoring is based on several key areas, including:
- Staff training and awareness of responsible gambling practices
- Availability of player protection tools and information
- Advertising and promotional responsibility
- Identification and support for at-risk players
- Overall operational policies and harm prevention systems
Each category is assessed to determine how effectively the venue integrates responsible gambling into daily operations. Higher scores indicate stronger alignment with RG Check standards and safer gambling environments.
Achieving iGaming accreditation
iGaming accreditation applies to online gambling platforms such as casinos, sportsbook sites, and digital gaming operators. The process is designed to ensure that digital environments provide the same level of player protection as physical venues.
Operators are required to demonstrate responsible gambling measures built directly into their platform, including user controls, self-exclusion tools, and clear information on gambling risks. The assessment also reviews company policies, marketing practices, and customer support systems.
Similar to venue accreditation, iGaming operators undergo a detailed evaluation process followed by feedback and certification based on performance.
Accreditation scoring for iGaming sites
Scoring for iGaming platforms focuses on areas such as:
- Responsible game design and user protection features
- Transparency in terms and conditions
- Deposit, loss, and time-limit tools for players
- Marketing and advertising ethics
- Monitoring systems for risky player behavior
The goal is to ensure that online platforms actively reduce harm while maintaining a fair and transparent gaming environment for users.
